Here we will try and answer any technical questions you may have.
We will be adding to this area as issues arise,
if you have any questions that are not answered here, please get in touch
and our team will be happy to help.
This program is best viewed with any modern web browser such
as Internet Explorer 6 and Mozilla Firefox 1.
I cannot see some of the interactive content.
You need to have the Macromedia Flash Shockwave™ Plugin; it can be
downloaded from http://www.macromedia.com/shockwave/download/ at
no charge.
I cannot view any of the videos.
The videos in this program are supplied in Windows Media Video
(WMV) format. Windows Media Player 7.1 can be downloaded from http://www.microsoft.com/windows/windowsmedia/download/default.asp at
no charge.
I cannot view PDF documents.
The PDFs (Portable Document Files) are viewed using "Adobe Acrobat". It can
be downloaded from http://www.adobe.com/products/acrobat/readstep.html at
no charge.
Nothing happens when I click the 'Go' button to log in
.
It is possible that you are using a browser than can not utilize JavaScript,
in which case we suggest updating your browser. Or the settings on your browser
have disabled JavaScript. Enable this facility and try again.- 'View > Internet
Options > Advanced'.
The pages look all misplaced and/or have no colour and/or the text
is oddly arranged.
This site uses Cascading Style Sheet 2 (CSS/2) for layout and presentation.
This is best viewed using a 'modern' browser that supports CSS/2, such as, Internet
Explorer 6, Mozilla-derivatives including Netscape 7 and Firefox and Opera.
When I try to log in, the site says "User Not Logged In".
Most likely you don't have cookies enabled, which is a pre-requisite
to log into this site.
To enable cookies in Internet Explorer 6, choose 'Tools > Internet Options > Privacy'
and move the slider to 'Medium High' or lower.
In Mozilla Firefox 1, choose 'Tools > Options > Privacy', click on the
'+' left of 'Cookies' (unless the 'Cookies' field is already expanded) and check
the check box left of 'Allow sites to set cookies'.
For other browsers, please refer to the browser's tutorial.
If the questions here do not resolve the problem you are experiencing,
please contact us using our Contact MiLoEdu Form.
Many thanks
The MiLoEdu Development Team